Compliance
Academic Grievance Policy
Any student desiring to appeal a grade received may, within thirty days of the grade being given, do the following:
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Make an appointment with the professor of the class to discuss the issue with him/her.
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After discussing the issue with the professor, submit a written request to the professor for re-evaluation of the grade in question.
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If the issue is not resolved satisfactorily, address a written appeal to the Academic Dean who may consult the Academic Committee for advisement.
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The Academic Dean will review to consider if extenuating circumstances apply such as a clear policy or ethical violation resulting in the unfavorable grade.
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The decision of the Academic Dean is final.
Any student who, after following the above procedures for appealing grades, for decisions other than academic decisions, or for unfair treatment by another student, receives unsatisfactory results may contact the following:
1) Nonpublic Postsecondary Education Commission
2189 Northlake Parkway Building 10, Suite 100
Tucker, Georgia 30084-4113. Phone: 770-414-3300 or 770-414-3309 (fax)
2) Association for Biblical Higher Education
5850 T. G. Lee Blvd Ste 130, Orlando, FL 32822
The telephone numbers are 407.207.0808 (FAX) 407.207.0840
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3) GA-SARA Distance Students
Distance education students who reside outside the state of Georgia may file a grievance with the Georgia SARA Portal Entity (GA-SARA) by completing the appropriate form found here.
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NC-SARA Information
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Students enrolled under NC-SARA (only online students) should first attempt to resolve any complaint through the institution’s established grievance process. If the matter is not resolved at the institutional level, students may contact the State Portal Entity (SPE) for the state in which the institution is located (i.e., Georgia) for further assistance. Additional details on the SARA student complaint process are available here.
Note: All SARA-related complaints are ultimately directed back to the institution’s home state SPE, which in this case is Georgia (GA-SARA). Therefore, students should not contact NC-SARA directly but should use the GA-SARA portal.